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Order Routing

note

This feature is called "Order Routing" in the app itself (Pro-plan gated), found under Multi-Location Stock Info → Order Routing — the sidebar label still says "Fulfillment" but the page title has changed.

Order Routing ensures customer orders are fulfilled from the location the customer actually selected, instead of Shopify's default fulfillment location. It works in three steps:

  1. Customer picks a store — via the header Location Picker or the product-page Inventory Widget.
  2. They place an order — the chosen store is saved with the order.
  3. We route it — Shopify assigns fulfillment to that store instead of your default location.

Turning this on adds a fulfillment rule at your checkout (covering pickup, local delivery, and shipping). Turning it off removes it — orders placed while it's off keep Shopify's default routing.

A setup checklist tracks: Location selection active (Header Block) → Order Routing turned on → Test order completed (verified automatically against recent orders).

Key Capabilities:​

  • Limit Quantity Based on Stock at Location Prevents customers from purchasing more than the available quantity at the selected location.
  • Purchase from One Location Only Restricts an order to a single fulfillment location — customers can't mix products from multiple locations in one order.
  • Auto Select First Location Automatically selects the first available location as the default, speeding up checkout.
  • Selected Location at First Pins the customer's selected location to the top of the location list, with the rest sorted by your chosen sort method.
  • Require Location Before Adding to Cart Customers must choose a store location before they can add items to their cart. Note: Enabling this disables Add to Cart until a location is selected. Ensure your store's theme is compatible with this setting.
  • Show Location Name in Cart Displays the selected location's name as a cart line item property. The property name is configurable via the Cart Property Name field.
  • Popup messaging on location change Separate customizable messages for when a customer switches location and all cart products are still available, versus when some are not available at the new location.
  • Show only Selected location Displays just the customer's selected location in the widget rather than the full list, with optional Popup/Drawer sub-modes to still let them switch.
note

Show only Selected location is not compatible with the Drawer or Popup Inventory Block layouts — change the layout on the Inventory Block settings page first.

App Location Fulfillment Service​

Third-party services (e.g. dropshippers or 3PLs) that manage inventory and fulfill orders can be registered as App locations, separate from your regular Shopify locations. Turn this on under Advanced Settings — see App Locations.

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